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Private Car Hire Vocational License (PDVL) - Paper 1
Question 1
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Why must you comply with the road signs and markings?
Ensure my safety
Avoid DIPS demerit points
Avoid being caught on camera or by Traffic Police
Avoid payment of fines
When you arrive late for a call booking and passenger start to scold you, what would you do?
You can apologize for being late so you can calm down the passenger then send passenger to their destination without further delay
You can tell the passenger to complain to your company if they are not happy as the vehicle is assigned by the company
You can ignore the passenger and leave without him/her
You can tell passenger stop scolding, if he/she is unhappy he/she can cancel the booking
Your income as a licensed professional chauffeur is dependent on __________
all of them.
my country's security.
terrorist, racial and religious incidents will reduce my income.
my country's social safety.
What is Customer Service?
Customer Service is the way you look and dress.
Customer Service is the way your passengers looks after you.
Customer Service is the way you ask passengers for fare.
Customer Service is the way you look after your passengers.
Is it an offence to drive your vehicle if the brake lamps are not working?
No, it is an offence only if the headlamps or rear lamps are not working.
No, just need to rectify them when I am free to do so.
No, because I may not know that they are not working.
Yes, the penalty is a fine.
What does the term "disabled or less mobile person" mean?
A person who has lost an arm.
A person who is mentally sick.
A person who is sick.
A person constrained by his ability to walk, stand, bath etc.
What is the penalty for exceeding the speed limit of a road by more than 31 to 40km/h?
$170 fine + 8 demerit points.
$120 fine + 3 demerit points.
$130 fine + 4 demerit points.
$150 fine + 6 demerit points.
What is the penalty awarded to a driver who conveys a person below 1.35 metres in height and who is not properly secured with an approved adjusted seat belt or child restraint?
$150 fine + 6 demerit points.
$170 fine + 8 demerit points.
$120 fine + 3 demerit points.
$130 fine + 4 demerit points.
What is a surgical mask?
It is a mask to reduce the chance of spreading airborne diseases which are passed in the form of liquid droplets
It is a mask worn by a doctor when he performs surgery.
It is a mask worn by a patient when undergoing surgery.
It is a mask worn to prevent against haze.
Exceeding speed limit of the road by more than 31 to 40km/h. What is the composition amount and demerit points awarded to the motorist?
$170.00 and 8 demerit points
$120.00 and 3 demerit points
$130.00 and 4 demerit points
$150.00 and 6 demerit points
What should the driver do when he accidentally missed a turn at the junction?
Do not collect fare from passenger at the end of the trip
Apologize to the passenger
Blame passenger for not alerting you earlier
Pretend nothing happens and proceed to turn at the next junction
When you are angry with other road users, how will deep breathing help you?
It will help me control my thinking.
It will help me control my energy.
It will help me control my emotions.
It will help me control my blood flow.
What is the purpose of a surgical mask?
Used by doctors when they perform surgeries.
Reduce the chance of spreading airborne diseases.
Worn to avoid smelling unpleasant odours.
Worn by chefs to avoid contaminating the food that they prepare.
A professional driver needs to accountable. What does that mean?
I earn the respect of my passengers.
I am helpful to my passengers.
I am responsive to the needs of my passengers.
I am responsible for my actions.
What will happen to me, if my cholesterol level is high?
Weight loss.
Arthritis.
Heart attack or a stroke.
Blindness.
What is foreign terrorism?
Terrorist acts committed by PRs or citizens.
Terrorist acts committed by non-citizens.
Same as domestic terrorism
Terrorist acts committed by anyone.
When your BMI is above the healthy range, what are the health risks?
Obesity and stroke
Heart disease and diabetes
High blood pressure and knee pain
Arthritis and gout
How does a passenger know what fare to pay for a private hire car service?
The passenger offers a price and the journey will begin if the private hire car driver agrees.
The passenger will pay the fare based on distance and time taken to reach the destination.
The private hire car driver offers a price and the journey will begin if the passenger agrees.
The fare is set by the booking app service provider and is shown on mobile phone screens.
What will happen to a child passenger who is not secured by a child restraint and is standing between the two front seats during a head-to-rear collision?
The child will be flung forward.
The child will fall to the rear floor mat.
The child will fall backwards.
The child will cry aloud in fear.
What should you do if a passenger does not agree with your proposed route of travel using GPS?
Insist on using the GPS.
Tell the passenger to take another car.
Accept the passenger's route to avoid a confrontation.
Tell the passenger that the driver decides the route.
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